Your reputation is currency in today's digital world. One negative review handled incorrectly (or not all!) can tarnish your reputation, and send patients elsewhere. We became very much attuned to this, especially now that we live in a "new normal" since covid-19 hit. Whether we go through another severe wave of Covid-19 or not, patients are very quickly turning to the internet when deciding which dentists to put their trust in.
Reviews and a digital reputation are no longer optional. That's why we took the time to find the best possible solution for our own practices. The biggest question we asked ourselves was "Is this something we would use in our practice, for our own reputation, and with our own patients?"
After a deep search, and thorough analysis, we found that there are many great options, yet only one was a true no brainer. With a phenomenal platform that takes care of reviews, referrals, various types of interactions with patients, the right price, and well established presence, BirdEye was the reputation management software we decided was the one to go with.